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Rachel Lynn Chicago Return Policy:

Items purchased on may be exchanged within 7 days from the date you receive your order. Exchanges are only accepted on unworn, unaltered items with tags attached and returned in original packaging (Rachel Lynn Chicago box and/or pouch).

Please email for exchange requests. Please provide your Name, Address, Order Number and Reason for Exchange. Exchanges will only be accepted with a Return Authorization Number clearly labeled on the package. We do not refund shipping charges, unless we have sent an item in error. We cannot accept repairs or exchanges for merchandise purchased anywhere other than or from our brick and mortar Aspen store.